Your TV and film production travel questions answered

The simplest answer is to book flights in advance and through a trusted travel agent. We understand that booking flights ahead of schedule is not always feasible, but generally the longer the lead time, the better the price. This also helps you secure availability and have all cast and crew members on the same flight, a challenge we sometimes find with group travel and leaving flights until the last minute.

Also, by booking with a trusted travel agent, like Winged Boots, you have a personal travel manager available who is experienced in searching for different airfares and the most economical options which you may not be able to find on a price comparison site. Your personal travel manager is also able to assist with last-minute changes which can often incur costly fees and take a long time to get amended – airlines are notorious for long call wait times. Unfortunately, any flight change does incur a fee, however using a travel company like Winged Boots, you will not pay any administration fees, just the airline charge, meaning you will get the same desired result without any of the hassle.

Group fares may not be cheaper however they are more flexible. To organise group fares, Winged Boots will contact the airline direct and discuss the options and availability on your behalf. This complete service with all the benefits is only available for travel companies so to book your group fares you will have to use a travel company like Winged Boots.

Not when booking through Winged Boots. We accept all major credit and debit cards however there is a charge if you use Amex.

Yes. Please share your passenger frequent flyer number at time of booking and this will be applied to your flight reservation.

Yes. You can hold flights up until eight weeks prior to departure without any financial commitment. This excludes low-cost carriers. Please note the deadline of eight weeks pre-departure may vary between airlines and can change at any time.

This is a complimentary service offered to all corporate and leisure Winged Boots clients. Other travel companies may charge you a fee or even an annual consultation fee for being a business client. Others even charge for quotations, something which can quickly become very costly when you have an evolving schedule.

The easiest way to change your travel plans at short notice is to first book with a trusted travel company such as Winged Boots. With Winged Boots you have access to a dedicated and experienced personal travel manager who will be able to assist with any changes to your itinerary, leaving you free to continue with your other duties.

If you have not booked with Winged Boots, you will need to contact your airline to amend flights and your accommodation supplier to increase your length of stay. If your accommodation does not have availability you will need to source another hotel or villa. You’ll also need to amend your freight or shipping plans if required, as well as change your transportation to and from location and also the airport. This can quickly become very time consuming, especially if you have a large group.

There are multiple ways to travel with additional baggage. You can organise shipping with dedicated companies and your baggage will either travel via ship or air. Alternatively, airlines allow passengers to carry a maximum number of bags. This varies for each airline, but some allow up to 10. 

This varies for each airline, but some carriers, such as American Airlines, allow up to 10.

Many resorts offer a group booking discount, however this is not guaranteed at all hotels. The simplest way to secure a group booking discount is to book with a trusted travel company who have a dedicated department who look at securing the best room rates and negotiate exclusive contracts to ensure they offer you the best price.

A good way to source a reputable ground transportation company is to read their reviews on trusted sites such as Trustpilot and Tripadvisor. However, the best way is to use a company that has been recommended to you by someone who has used their services before. 

Alternatively, use a travel company such as Winged Boots who have experience in organising worldwide travel and using multiple different ground transportation companies.

This depends on the size of your travel party and how remote your location is to get to. Direct flights to Barcelona with a large hotel as your base and good transportation links will be easier to organise than an isolated location in the south American jungle that doesn’t have a commercial airport nearby. 

Organising production travel can be time consuming and very demanding if organising internally without help from the experts. Read our latest article 13 reasons why travel production can be stressful and how to avoid it to discover more.

By using a travel company such as Winged Boots, you will have a dedicated and experienced personal travel manager who will be your direct point of contact throughout your booking process, from enquiry through to when you return home after your trip. They will answer your queries out of hours and even at weekends and offer you 24/7 support for no additional fee. 

Winged Boots also receive preferential media rates with airlines to help save you money, and you will not receive this discount directly with airlines or through an online price comparison company.
 

Winged Boots do not charge any quotation fees which is unlike other travel companies, especially those organising business travel. We also do not charge a membership fee or any other administration fees, so you will receive a fantastic service for no additional cost. 

No. Winged Boots does not charge any booking fees for organising your holidays. We only charge supplier admin fees and all costs are laid out at time of booking.

This is unusual for travel companies booking group and corporate travel as many do charge an annual membership fee while some charge for every quotation. 
 

Your personal travel manager will be available via email, telephone and even WhatsApp out of hours. If you have an emergency, they will respond within a short time period at any time of the day, seven days a week.

Yes. We have a dedicated business team who look after all media, TV and film production enquiries. We have previously assisted productions including Netflix's The Crown, Sky One's Strike Back, E4's Five Star Hotel, Channel 4's The Jump, BBC Two's The Real Marigold Hotel, Sky Atlantic's Gangs of London and ITV's White Dragon.